• Welcome to TRU's Learning Management System - your central space for accessing course materials, participating in activities, and connecting with others. Keep in mind that each instructor may use the platform in different ways to support their teaching and your learning.

    • Are you a new user? You must set up a new password before logging in.

      1. Click the Login button in the top-right corner.
        If you are already signed into another TRU service on the browser (such as email, myTRU, or TRUEmployee), you will be logged in automatically and won’t see this screen
      2. If not, sign in with your TRU credentials:
        • Students: TRU ID number followed by @mytru.ca
          Example: T00123456@mytru.ca
        • Employees: Username followed by @tru.ca
          Example: jsmith@tru.ca
      3. Enter your TRU password.

      NOTE: If this is your first time logging into TRU Microsoft resources, you will be required to complete the Microsoft multi-factor authentication (MFA) step.

      Students: You can find detailed login information and answers to frequently asked questions, like “I’m Having Technical Problems. Who Can Help?” and “How Long Will I Have Access to Moodle Courses?” in the Moodle Support section for students on the TRU IT Services Portal.

      Faculty/Staff: You can find detailed login information and answers to frequently asked questions, like “When Will My Moodle Courses Show Under My Course List?” and “I'm Having Technical Problems. Who Can Help?” in the Moodle Support section for faculty/staff members on the TRU IT Services Portal.

Site news

Moodle downtime May 5th

Bởi Brian Lamb -

TRU's Moodle instance is scheduled to move on Tuesday, May 5th and will be pulled offline and will be unavailable for all users beginning at 5:00 AM PDT. 

We hope the system will only be down a number of hours, but this is a very significant operation and users should be prepared for Moodle to be unavailable for the day.

While we scheduled this process to minimize disruption within the academic calendar, we know this will interrupt some users. We regret the inconvenience but this is a mandatory process.

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Moodle app discontinued: how to use mobile

Bởi Brian Lamb -

Hello - we are receiving reports that there are students using the Moodle mobile app and experiencing errors. That is because the Moodle is app is not supported and cannot connect.

To access Moodle on a smartphone or tablet, use a browser to go to https://moodle.tru.ca and log in with your TRU ID - TRUID@myTRU.ca (students) or username@tru.ca (for employees).

We had discontinued support for the app some time ago because there were reports the app was unreliable, that assignments/exams were not being submitted and other features not working. We are a bit surprised that some had been able to keep using it, but now that Moodle's authentication has been updated that is no longer possible. Please access Moodle through the browser, not the app.

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New Moodle login, interface

Bởi Brian Lamb -

Moodle has been upgraded to version 4.5, and has an updated login process.

  • Just click the “Login” button in the top-right corner.
  • If you're already signed into another TRU service (like email), you’ll be logged in automatically.
  • If not, you’ll sign in using your TRU ID and password and may be prompted for multi-factor authentication (MFA).  TRUID@myTRU.ca (students) or username@tru.ca (for employees).

This upgrade improves security and makes accessing Moodle easier.

If you require assistance, read the attached FAQs (PDF)  or contact IT Services at itservicedesk@tru.ca or 250-852-6800.

 
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